Jeffrey Cai

My Experience

Work Experience

TL Consulting

Marketing & Sales Associate

Feb 2024 - Present

At TL Consulting, I created the marketing landscape and manage all digital channels to boost visibility, drive engagement and generate leads – to ultimately grow the brand. My responsibilities and tasks include:

  • Managing social media with an efficient and effective content strategy to drive brand awareness, engagement and to position the brand as a thought leader in the tech space – increasing visibility by 82% and engagement by 66% within the first five months.
  • Strategising and executing the SEO strategy, including on-page optimisations, keyword research, technical optimisations and content strategy – leading to a 37% increase in traffic over six months.
  • Optimising the Google Ads account with an account restructure and ongoing changes to ad copy, keyword targeting and placements – reducing wasted budget by 51% and improving lead quality within four months.
  • Designing and developing the new website in just two months to better represent services, highlight our branding and to facilitate a smoother user journey for prospective clients.
  • Creating go-to-market sales collateral that concisely and effectively showcases our services, emphasises key value propositions and establishes credibility for prospective clients.
  • Crafting and launching the email marketing strategy to nurture prospects and drive lead generation.

G Squared

Paid Media Analyst

Jun 2023 - Jan 2024

  • Executed and optimised campaigns and ads across Meta, Google and LinkedIn Ads to enhance performance and maximise ROAS.
  • Crafted persuasive and effective ad copy to drive increased traffic, engagement and conversions across multiple clients in a variety of industries.
  • Utilised audience targeting to reach relevant customers for tailored messaging that will improve ad performance, and reach while decreasing budget waste.
  • Collaborated with internal stakeholders of the web and SEO team to optimise landing page performance to improve conversion rates.

SEO Analyst

Jul 2022 - Jun 2023

My Results:

  • Increased organic traffic by +128% for a leading law firm in NSW utilising blog ideation, content optimisations, landing page improvements and backlinks.
  • Improved keyword rankings on the first page by +65% for car suspension and accessories company through blog ideation, content optimisations and technical fixes.
  • Boosted organic conversions by +32% for a fast-growing Aussie telecom provider with blog content creation, CRO recommendations, and technical fixes.

Responsibilities & Tasks:

  • Developing and executing successful SEO strategies for multiple clients across various verticals.
  • Managing a delivery team of content writers, link builders and developers using Trello and Asana.
  • Conducting keyword research to guide content development using SEMRush and Ahrefs.
  • Audited websites using Screaming Frog to recommend and implement technical SEO fixes.
  • Optimising website content, landing pages, and metadata.
  • Directing off-page optimisations of link building and liaising with relevant publications.
  • Reporting on data, rankings and other KPI/SEO metrics to clients in transformative ways to support business objectives.
  • Collaborating with internal stakeholders to align strategies and priorities for improved efficiencies.

Marketing Internship

Apr 2022 - Jun 2022

Worked across the Paid Media, Web, SEO, Content, and Strategy teams.

 

Paid Media:

  • Analysed and collated data from Facebook Ads and Google Ads to write performance reports with insights and future recommendations for clients.
  • Wrote and reviewed ad copy for clients in adherence to their brand guidelines and tone of voice to effectively promote and educate consumers on the client’s products or services.

Web:

  • Conducted UI/UX audits using Google Analytics and Hotjar to generate insights and recommendations for our client’s websites to improve the user journey.
  • Reviewed website implementations and ensured deliverables met quality control standards.
  • Engaged in workshops and meetings with clients to better understand their business and their goals to ensure alignment between our solutions and their overarching strategic direction.

SEO:

  • Performed keyword research using SEMrush and Google Keyword Planner to identify relevant keywords with high ROI.
  • Conducted SEO audits using SEMrush and Screaming Frog to identify areas of optimisation and provided recommendations to enhance client’s SEO performance.
  • Implemented technical SEO fixes via WordPress to optimise page speed.
  • Assessed link-building articles for off-page SEO to ensure quality content is produced on relevant websites with optimal keywords.

Content:

  • Executed content audits to uncover pages with thin content to then brainstorm new content ideas along with content improvements for existing pages.
  • Researched and created a guideline on best practices for social media content to streamline future content ideas and processes.

Strategy:

  • Liaised with internal stakeholders to examine current performance of clients to gain insights and uncover new opportunities to both cross-sell and up-sell our services.
  • Liaised with internal stakeholders to review current strategy and ensured team strategies are in alignment so that performance is maximised for our clients.

Social Media Community Manager

Jun 2021 - Jun 2022

  • Analysed large volumes of data for some of Australia’s largest brands through marketing tools such as Sprout, Brandwatch, Facebook Business Manager, and Social Studio.
  • Responded to and resolved customer complaints through social media channels.
  • Liaised with clients and wrote reports to enhance their understanding of the social media landscape to better inform their marketing.

The Chiefs Esports Club

Professional Esports Player

Jan 2020 - Dec 2020

  • Participated in a League of Legends tournament hosted by Riot Games to play at the highest level in Australia.
  • Practised, reviewed and strategised with teammates regularly to build rapport, teamwork and effective communication.
  • Managed the development of the team as an in-game leader and as a mentor outside of the game.

Chemist Warehouse

Pharmacy Assistant

Aug 2017 - Apr 2020

  • Analysed monthly sales statistics to schedule replenishment of stock.
  • Diagnosed customers and provided basic to moderate pharmacy advice tailored to each individuals circumstances with the highest level of customer service.
  • Increased revenue through upselling and cross selling with a solution based approach.

Education

University of Sydney

Bachelor of Commerce
Double Majors in Marketing & Management

My Skills

Paid Media

SEO

Web

Social